Returns & Refunds Policy

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns once items have left our bakery. If you are dissatisfied with the quality of your order, please contact us within 24 hours of delivery for a replacement or store credit.

Return Process

• 1.
  Inspect Your Order

  Upon receiving your delivery, please immediately check your items for any damage or discrepancies from your order confirmation.

• 2.
  Document the Issue

  If there is a problem, take clear photos of the product and the packaging to help our team understand what went wrong.

• 3.
  Contact Our Team

  Email [email protected] within 24 hours with your order number and attached photos to initiate a claim.

• 4.
  Resolution Process

  Our pastry team will review your request and issue a full refund, store credit, or schedule a fresh redelivery within 2 business days.